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Works with Windows 7, 2008, Vista, 2003, XP in
application mode,
service mode
and safe mode!
- .Net
NOT required
- ActiveX
NOT required
- Java
NOT required
"No other remote support software system offers the reliability,
speed, features, flexibility and industry proven record of
DualDesk"
"The
return on investment is almost immediate and the savings can
be substantial enough to hire additional employees and expand."
DualDesk Was Named
"Best Value"
in Remote System Administration Utilities!
"DualDesk is the most flexible, feature rich remote
support system available."
"It's ultra-small
440 k file download size makes it the smallest
and fastest . . . Ideal for users on slow modem connections."
"The highly optimized, under
440
kb DualDesk is miles ahead of the
competition's similar products which have less features and bloated
file sizes more than twice the size . . . the DualDesk advantage is obvious in
every category . . . hands down best in class and performance."
Stop paying monthly fees!
DualDesk remote support software is the remote support software that you
own and control.
DualDesk remote support software will automatically establish a remote desktop sharing connection with your technician. The
remote support technician can see and operate the customer's remote
computer almost like being there in person, the support technician can logoff/logon or reboot
the remote computer and reconnect before the logon prompt even if
it is running in safe mode or if the customer is away from their computer. The
DualDesk remote support session can be initiated remotely by the technician for
unattended remote support.
Click
to watch
Video
of a
remote support session using the DualDesk remote support
software.
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Remote
Support a PC anywhere On-Demand
through firewalls
in less than 5 seconds
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DualDesk is
powerful, easy to use ad-hoc remote support software that
is a
one-time purchase and lets your technical
support staff
remote assist a
PC anywhere on the internet through firewalls
in less than 5 seconds with
no configuration. Work
smarter, save time and money providing full remote
support help
desk services to multiple clients simultaneously. Transfer files,
chat, re-boot
& auto-reconnect and control a remote system in
real-time without pre-installing software on the
remote computer even in "Safe
Mode".
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Watch
Video
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The
connection process
step-by-step . . .
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The customer clicks a Link
on your own website or runs it from an email
attachment, a link in a live help
session, an on-line chat, hard drive, network share, floppy disk,
CDROM, USB drive etc...
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The
customer selects "Run"
The remote support application immediately
establishes a connection with your technical support or help desk representative allowing them to see the remote desktop
in a resizable window and control the remote mouse and keyboard on the
remote customer's system in real-time.
DONE!
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in less than 5
seconds . . .
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It's
simply that quick and easy!
No
other remote support system offers the reliability, speed,
features, flexibility and industry proven record of DualDesk...
DualDesk is
mature, industry proven remote support software (since 2001) that is
fully Windows
7, Vista, 2008, 2003, XP
and 2000 compatible in service mode, safe
mode and application mode. Unlike an entry level remote support system, DualDesk
remote support software does not require
multiple ports to be opened for multiple technicians and can support
unlimited technician seats from a single support file. Multiple customers
can connect to one remote support technician or one remote support technician can connect to multiple
customers simultaneously. Customer connections can be passed to another
technician entirely or multiple technicians can join the same remote support
session.
Now you can own
the smallest, fastest, industry proven remote support system
and take 10% off if you pay
online or order within 15 days of your free
trial!
Remote Support using
point-to-point and/or DualDesk Reverse Proxy Software (Click to enlarge)
Download
our complimentary white paper on
DualDesk remote support
software or call us if you wish to speak to a sales representative.
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DualDesk has a huge
arsenal of built-in and customizable remote
support tools.
In addition to the
50 built-in remote system tools, there
are 10 user customizable remote tool commands, customizable commands that
can auto-run before and after the session, a catch-all embedded remote
tools folder
allowing you to add an unlimited number of remote support tools by simply dropping them into a folder as well as
an additional customizable link that can be used to launch your preferred
remote support tools website, a remote
operator pager, built-in chat, 2 way file transfers, 3 remote reboot
methods and a
feedback link that can be used to automatically launch a web
page or email at the end of the remote assistance session.
The
DualDesk remote support software system is extremely
flexible to allow you to customize it for any network or
integrate it into any OEM software or hardware system and to present a
more professional appearance to your customer, the remote support software window titles, logos and icons can be customized with your own company
info.
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